In this privacy policy, "we", "us" and "our" means Transpire Pty Limited ABN 87 120 388 436 of Suite 401, Level 4, 93 Pacific Highway North Sydney.
We appreciate that privacy is important to everyone, and we are committed to complying with the National Privacy Principles ("NPPs"), which are contained in the Australian Privacy Act 1988 (Cth). Personal information is basically information that can identify you.
- What personal information do we collect
1.1 Personal information collected on our own behalf
Our server or the servers of third party sub-contractors automatically collects information about your use of this Website ("Navigational Data"). We currently use Google Analytics (see www.google.com.au/analytics) to analyse our Navigational Data. Navigational Data includes the type of browser you are using, your IP address, the URL you have come from and the time spent at that URL, your domain type and server. The Navigational Data is analysed on servers controlled by Google Inc, which may be located in the U.S.A. or in other countries. This kind of information is collected by many websites and used to monitor use of the relevant website.
When you use this Website, cookies will be placed in the browser file of your computer to track of your use of this Website and provide functionality based upon your use of this Website. Google Analytics also uses cookies to help Google (for Transpire) and Transpire analyse how users use this Website. The Navigational Data (including information generated by the cookie about your use of the Website, such as your IP address, but not personally identifiable information) will be transmitted to and stored by Google. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity for Transpire and providing other services relating to Website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Neither Google nor Transpire will associate your IP address with any other data held by Google or Transpire.
You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this Website.
By using this Website, you consent to the processing of data about you by Transpire and by Google in the manner and for the purposes set out above. If you would like more information on Google Analytics, and the kind of information that they collect and process, we refer you to the Google Analytics website (see http://www.google.com.au/analytics/en-GB/index.html) and its privacy policy on that website (see http://www.google.com/intl/en_ALL/privacy.html).]
1.2 Collection of information generally
We may also collect personal information if you choose to contact us, in which case we will collect your email address and other information you choose to provide.
If we do ask you for information, we will endeavour to say which information that we require and which information is optional. You may choose not to provide us with any personal information. - How is personal information used by us?
We use your personal information to:- assist us in providing this Website to you;
- if you have elected to receiving communications from us, to notify you about our activities from time to time. If you later decide that you do not wish to be notified about our activities, you may use the unsubscribe method described in our emails, or you may contact our Privacy Officer (contact details are set out in section 7 below).
- Will personal information be given to anyone else?
In the circumstances described below, personal information may be disclosed outside of our organisation.
3.1 Third party contractors
Personal information collected by us may be disclosed to third parties to whom we contract out specialised functions (including payment processing organisations, web analytics providers and our technology service providers), whether within Australia or in other countries. If we do disclose personal information to third party contractors under outsourcing or contracting arrangements, we take steps to ensure that those contractors:
(a) are required to keep such information confidential; and
(b) are authorised only to use personal information in order to provide the services or to perform the functions required by us.3.2 Disclosures required by law
For legal reasons, other disclosures may need to be made to law enforcement agencies, government agencies, courts or external advisors or in accordance with other laws.
3.3 Other disclosures
We do not sell, rent or trade personal information to or with any other third parties. - Access and correction
Under the Privacy Act, you have a right to seek access to information which we hold about you (although there are some exceptions to this). You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date.
If you wish to exercise your right under the Privacy Act to seek access to the personal information that we hold about you, we ask that you contact our Privacy Officer (contact details are set out in section 7 below), who will explain how we will handle your access request. We may charge you for the cost of providing access to these records.
If you are of the view that personal information about you is not accurate, complete or up to date, please provide our Privacy Officer with your request for correction. Our policy is to consider any requests for correction in a timely manner.
- Is personal information stored safely?
We take reasonable steps to ensure the security of personal information held by us from such risks as loss or unauthorised access, destruction, use, modification or disclosure. Our technology systems are password protected and comply with our security standards, and if personal information is held on paper files, it is stored in premises that are locked when unattended.
- Third party websites
Sometimes this Website contains links to other websites. When you access a website other than this Website, please understand that we are not responsible for the privacy practices of that site. We recommend that you review the privacy policies of each website you visit.
- Contacting us
If you have any questions or comments about this privacy policy, or if you wish to complain about how we have handled personal information about you, please contact our Privacy Officer:
(a) by facsimile +61 2 9925 8787 or
(b) by e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . - Revisions to this privacy policy
We may revise this privacy policy from time to time. We will include a notice on this Website alerting you when any such revisions have been made.